New Haven, CT: Assistant Head of Access Services, Yale University Beinecke Library

Original Posting Date 22-Aug-2015
STARS Requisition number 33445BR
Supervisory Organization Beinecke Library – Public Services
University Job Title Assistant Head of Access Services, Beinecke Library
Posting Position Title Librarian, Access Services
Bargaining Unit None – Not included in the union (Yale Union Group)
Time Type Full time
Duration Type Regular
Compensation Grade Library
Compensation Grade Profile Librarian 1 (23)
Work Location University Library System
Worksite Address 121 Wall Street New Haven, CT 06511
Work Week Standard (M-F equal number of hours per day)
Total # of hours to be worked: 37.5
Position Focus: Reporting to the Head of Access Services, the Assistant Head of Access Services directs day-to-day unit operations in a department which provides frontline services to over 2,000 researchers, supervises 8,000 visits, retrieves nearly 20,000 items for patrons, staff, and events, coordinates nearly 600 classroom sessions, and processes nearly 2,000 reproduction requests annually. Trains, evaluates, motivates, and develops 17 clerical and technical staff. Fosters a creative, collaborative, and team oriented work-environment and facilitates communication and coordination within Beinecke and the University Library. Ensures positive patron interactions with frontline public services staff by maintaining strong knowledge of Beinecke’s collections and policies. Actively participates in reference activities in collaboration with the reference librarian and other curatorial staff. Collaborates with technical services staff to facilitate access to collections. Works with other Access Services units across the Yale University Library System to coordinate access services policies, improve services, and facilitate a common user experience.

The Assistant Head of Access Services must have a strong commitment to public service, a proven ability to interact effectively and productively with diverse individuals and groups, and an understanding of and commitment to the role of technology in special collections. The incumbent will provide leadership, instill high standards of service and administer the department’s resources to provide excellent services.

Provides assistance as necessary for other library programs — outreach, instruction, orientations, exhibitions, and tours. Contributes to long range departmental planning. Represents the department and Library in the academic and professional community by serving on various committees and task forces. Acts as Department Head in the absence of the Head. Will be expected to cover some evening hours. Is expected to be active professionally.

Essential Duties 1. May be responsible for staffing and services in the following areas: information desk, circulation, course reserves (electronic and print), resource sharing, stacks maintenance, privileges, security, and/or oversight of and liaison for facilities operations. 2. Participates in hiring, training, coaching and evaluating the work of access services staff members. 3. Participates in planning and implementing new services, and supporting and improving existing services. 4. Responsible for ensuring consistency in service quality, policy interpretation, and following procedures. 5. Works with vendors or other units that support library operations, such as technical services, collection development, Library IT, facilities maintenance, and security. 6. Participates in departmental library access services program planning. 7. Participates in library system-wide planning, committees, and work groups, and engages in campus, regional, and national professional organizations and collaborative activities. Participates in professional activities outside of Yale and monitors developments and best practices elsewhere to help ensure the excellence of Yale’s collections and research support services. 8. May be required to assist with disaster recovery efforts. 9. May perform other duties as assigned.

Required Education and Experience 1. Master’s degree from an ALA-accredited library school. In selected instances, a post-graduate degree in a related discipline may be required or substituted for a master’s degree in library science. 2. Demonstrated excellent oral, written, and interpersonal communications and analytical ability. 3. Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion. 4. Experience working collegially and cooperatively within and across organizations. 5. Experience working collaboratively and independently with varied groups within a complex organization and rapidly changing, team environment.

Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments (see range assigned to this description as noted in the posting position title). Librarian ranking information can be found at: http://www.library.yale.edu/about/departments/lhr/rank.html

This is an excerpt of the complete job announcement. For more information and to apply, please go to http://www.yale.edu/jobs and search for STARS Requisition Number 33445BR.