Job Opening Title: Welcome Center Visitor Services Representative
Institution/Organization Name: Delaware Public Archives
Job Location (City, State, Province, Country): Dover, DE
Application Deadline: Rolling
Job Description (if URL to posting not available): The First State Heritage Park is Delaware’s first urban “park without boundaries” that links historic and cultural sites in Dover, the seat of state government since 1777. The First State Heritage Park (FSHP) Welcome Center is located in and administered by the Delaware Public Archives (DPA), one of the oldest state archives in the country.
The Delaware Public Archives is seeking a permanent part-time casual/seasonal Welcome Center Visitor Services Representative to serve as ambassador for the Park and the Archives for 29.5 hours a week. Daily responsibilities include: providing visitor orientation and information, responding to phone inquiries, maintaining visual integrity and security of the Welcome Center, and staffing special events. This position will also work closely with the DPA Public Services Section and may also assist with providing reference and other archival services as appropriate.
Please submit a cover letter and resume to Suzan Olenik (suzan.olenik@state.de.us). Review of applications will begin on February 17, 2016 and the positions will remain open until filled.
Responsibilities include:
• Greeting and interacting with visitors to the Archives, FSHP, and state agencies
• Providing educational background and orientation of sites, suggestions for self-guided activities, and information on upcoming events
• Answering phones, responding to inquiries and requests
• Greeting and facilitating visiting group activities
• Becoming familiar with all aspects of First State Heritage Park and Delaware Public Archives functions in order to answer visitor questions
• Maintaining visual integrity and security of the Welcome Center throughout the day
• Maintaining accurate attendance records
• Carrying out other duties as assigned
Professional experience and qualifications required:
• Excellent interpersonal skills and a high level of customer service
• Attention to detail
• Computer proficiency
• Available to work weekends and holidays
Job Type: Casual/Seasonal (29.5 hours/week)
Compensation: $14.08/hour
Archives Gig 