Job Opening Title:
Digital Asset Manager
Name of Employer:
Rock & Roll Hall of Fame
Job Site Location (City, State) :
Cleveland, OH
Application Deadline:
Minimum Degree Requirement:
Master’s degree in library science, archival studies, or a related discipline
Years of experience required:
Minimum of five (5) years’ experience of digital asset management systems administration highly desired
Salary Range:
$75,000-85,000
Job Description (if URL to posting not available). Include instructions for how to apply.:
The Rock & Roll Hall of Fame and Museum values collaboration, innovation, and intentional growth. Since opening our doors in 1995, we have welcomed over 14 million visitors and reached millions more through our digital channels. The Digital Asset Manager will join the Rock & Roll Hall of Fame’s Digital Technology Division to provide leadership and expertise in the governance, maintenance, and support of stewarding digital assets. The Digital Asset Manager works closely with our Library & Archives and collaborates with departments across the Rock Hall to ensure a high-level approach to acquiring, processing, preserving, discovering, and delivering digital content and collections metadata.
JOB RESPONSIBILITIES & DUTIES
Oversee the ongoing day-to-day management of the Rock Hall’s DAMS:
– Provide staff support, including general use questions, troubleshooting bugs and performance issues, and running both group and individual training sessions on an ad-hoc basis.
– Configure and customize the DAMS to meet institutional and stakeholder needs.
– Ensure DAMS documentation and training guides stay up to date as an internal staff resource.
– Maintain, assess, and adjust standards and protocols as necessary for asset ingest, rights management, and metadata entry.
– Oversee DAMS user accounts, permissions, and security.
– Track statistics and report on DAMS usage to key stakeholders.
– Contribute to projects in support of systems development, such as metadata cleanup, duplicate assets remediation, and integration of the DAMS with other Rock Hall systems.
– Perform regular audits of files and metadata to ensure consistency and alerts stakeholders of any discrepancies.
Serve as the liaison between the Rock Hall and our DAMS vendor Orange Logic:
– Lead bi-weekly project sync meetings.
– Oversee ongoing work including open help tickets, tracking project hours, and scoping out new projects when needed.
– Stay current with Cortex release details and implement new applications, tools, and features to support Rock Hall digital projects and collections management initiatives.
– Test system upgrades and enhancements in our DAMS test environment.
Collaborate across key Rock Hall divisions and teams:
– Lead a DAMS governance group of department super users to coordinate and manage change requests, documentation, training, and procedure both for and across departments.
– Provide support and solutions for gaps in process, documentation, or procedures as identified by the governance group.
– Establish relationships with stakeholders and maintain active communication on upcoming feature upgrades, new projects, or general changes to the DAMS.
– Work with the Technology Division to ensure appropriate allocation and use of file storage space, preservation backups, and disaster recovery methods.
– Works with the Archives team on maintaining and revising DAMS taxonomy and cataloging practices, integration with the Rock Hall’s collections management system Axiell, and ensure born-digital records are transferred to the archives in accordance with the Rock Hall’s records and document retention schedules.
Other:
– Supervise the activities of student employees, interns, volunteers, or project staff.
– Represent the Rock Hall both within and outside the institution.
– Travel off-site when required.
– Engage in professional development activities to stay current within the field and to boost the profile of the Rock Hall’s DAMS.
– Other duties as assigned.
*The Rock & Roll Hall of Fame and Museum is a hybrid workplace; we do not offer fully remote employment.
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