Charlotte, NC: Librarian/Archivist, Charlotte Mecklenburg Library Robinson-Spangler Carolina Room

Job Opening Title: Librarian/Archivist

Institution/Organization Name: Charlotte Mecklenburg Library, Robinson-Spangler Carolina Room

Job Location (City, State, Province, Country): Charlotte, NC, USA

Application Deadline: 4/22/2018

Link to job posting: https://www.mecknc.gov/hr/pages/applyonline.aspx

Years of experience required:

Job Description (if URL to posting not available). Please include instructions for how to apply.: Responsibilities/Qualification

POSITION SUMMARY

Performs professional and technical library work in one or more specific areas such as Adult, Teen, Children’s, Technical Services, Materials Management or regional history/genealogy. Assists customers in accessing the full spectrum of library resources in multiple formats – print, digital, media, programs and classes. Responds to reference, research/homework and readers’ advisory requests. Explains and interprets the library’s services, policies and procedures. Develops, manages and promotes the library’s collection of materials. Assists in the planning and implementation of programs and classes that provide opportunities for lifelong learning, early literacy, educational support and workforce development.

ESSENTIAL FUNCTIONS
• Meets customers’ informational, research and pleasure reading needs by matching requests to appropriate resources
• Determines the timeliest, authoritative and appropriate information source for each customer, based on questions asked, the information required and the format (print, non-print) that provides the most effective delivery.
• Trains customers in the use of electronic reference resources, internet searches, e-books and digital downloads; provides guidance and instruction for both general and specific requests. Enables customers to operate PCs, tablets, mobile devices to access digital materials. Troubleshoots problems or instructs customers in the use of software and hardware. Assesses the level of instruction needed to use technology
• Manages and maintains library materials in specific, assigned areas of the collection by noting community needs and customer requests, consulting reviews and bibliographies, checking lost and missing reports and recommending purchases
• Performs relevant collection management tasks to ensure that resources are available to meet the informational and recreational needs of the community
• Provides quality programming for a targeted audience; creates promotional materials and merchandises collection with displays
• Develops varied and creative programs, publications and displays to enhance library services. Determines when to
• Continues professional development through workshops, classes, webinars, conferences, retreats, etc. request marketing assistance
• Chooses activities to enhance or develop skills needed to meet professional or learning goals
• Performs administrative duties that may include serving as manager on duty, scheduling employees, submitting maintenance and IT tickets, dealing with customer concerns, reserving meeting rooms, interpreting and enforcing library policy
• Acts within policy. Exercises sound judgment and uses available resources to determine the action needed

MINIMUM QUALIFICATIONS
Education: A Master’s degree in Library Science from an ALA accredited institution
Licenses and Certifications: Valid NC or SC driver’s license and NC Public Library Certification

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
• The reference interview process.
• Familiarity with the library’s classification system, cataloging interface of the Online Public Access Catalog and OCLC/MARC records.
• Technological adeptness with PCs, tablets and mobile devices, internet and database searching, email, Office products and templates.

Skilled in:
• Familiarity with readers’ advisory and reference resources
• Excellent customer service, including strong verbal and written skills
• Working with a diverse population
• Assessing a customer’s needs and abilities in order to match them with the appropriate information or materials

Abilities:
• Decision- Making – Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences.
• Collaboration – Working effectively and cooperatively with others; establishing and maintain good working relationships.
• Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Managing Work – Effectively managing one’s time and resources to ensure that work is completed efficiently.

Special Requirements

Experience in processing archival collections and creating finding aids, which will be approximately 30-50% of the job responsibility
Experience with digitizing collections is preferred
Experience in materials management, particularly serials and government documents
Ability to work independently with the public to help them find resources in a very large and special collection
Ability to provide answers to complicated reference questions, using a variety of resources in various formats
Interest and knowledge in history and genealogy is very important
Must have excellent attention to details
Must have excellent writing and speaking skills
Must be able to initiate and participate in programs for the public
Must be able to work independently, particularly at night and on weekends
Will work evenings and weekends on a rotating schedule
Work in other departments as requested

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